InternetCanada: Teksavvy Service Review

Teksavvy Service Review

Okay many years ago when this company was new  I was very pleased with TEKSAVVY.com, however many years have passed and a recently receiving the comments listed below and felt the comments summarize many viewers and readers response/comments.

So after 8 years of DSL service from Teksavvy and now 2 years with Cable Internet from Teksavvy my feelings and 'YOU' the readers comments are as follow;
Quality:   Teksavvy is a leach to ROGER internet and Bell Internet with "NO" distinction in quality, Teksavvy is simply a reseller to the service from other ISP (internet providers Bell/Rogers)

Support:   With the support they now offer,  TEKSAVVY is a Cancer.  Extremely long delay when dialing into support "every time". Phone Support with delays of 45 minutes to connect to help.
The repeated message "we are receiving high call volumes ever day for the last 4 years".  Wake up owner of TEKSAVVY, wake up Rocky !!!!

Why am I using teksavvy ?

Received Comment:
I am new to Teksavvy and I have to say I am not really impressed. The only great thing about this company is the price of internet. What I found to be annoying is it took over 2 weeks to get it installed and i have already experienced 2 outages since getting it 3 weeks ago. Calling customer service is a nightmare (I waited an hour to get through to someone and they couldn't help me). Even though I HATE Rogers with a passion I am honestly considering switching over after only a month because even though they are rude at least someone picks up the phone when I do call and you dont experience as many outages that last 2-3 days.

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